How can I contact customer support?
Email enquiries@royalgifting.com
Do you offer gift wrapping services?
No, we do not offer a wrapping service.
Is my payment information secure?
Yes, SSL encryption used; we don’t store card details.
What payment methods do you accept?
Credit cards and bank transfer are the available options on checkout ; all transactions are secure.
Do your products contain any allergens?
Some bundles may; check descriptions or contact us for details.
Can I exchange a gift for a different item?
Yes, within 30 days for unopened items; contact us to initiate.
What is your return policy?
Returns accepted within 7 days for unopened items; customer pays shipping. More information cound be found at https://royalgifting.com/refund_returns/
Do you ship internationally?
Currently UK only; international shipping planned.
Do you offer free shipping?
Yes, free on all orders £16 and over, within the UK.
How long does shipping take?
Orders processed same day if before 17h00; delivery is 1-4 days, trackable via email.