Do we deliver to Ireland?

Sadly we do not deliver to Ireland yet, but watch this space as it is on the cards.

How quickly will my parcel be dispatched?

We strive to dispatch all orders within 24 hours of receipt (excluding weekends and bank holidays). UK deliveries typically take 2–7 working days. During peak periods, such as Easter and Christmas, slight delays may occur. For the best chance of same-day dispatch, we recommend placing your order as early as possible in the day.

How can I contact you about shipping issues?

Reach out to our customer service team via email (enquiries@royalgifting.com), Monday to Friday, 8 AM to 5 PM. We’re here to assist with any shipping or delivery questions.

Can I track my order?

Yes, you will receive updated tracking notices every step of the way via email.

Who gets the update about my order?

The email address used to place the order will be used for any order updates.

Is VAT charged on shipping?

Yes, VAT is applicable for the chipping charges. VAT is charged on the goods and shipping during checkout, and reflected on the checkout and the emails that follow the order.