Terms and Conditions

Last Updated: 25 November 2025

Welcome to Royal Gifting. By using our website, https://royalgifting.com (“Website”) and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions.

Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use our Website or make a purchase.

1. About Us

Royal Gifting is a UK-based eCommerce store. Our registered business address is:
2nd Floor College House 17 King Edwards Road, RUISLIP, London, HA4 7AE, UNITED KINGDOM

Contact email: enquiries@royalgifting.com

2. Orders and Payment

• All orders are subject to acceptance by Royal Gifting. We reserve the right to refuse any order for any reason.
• Payment must be received in full before dispatch.
• We accept payments via the methods displayed at checkout.
• Prices displayed on the Website include VAT, where applicable, but exclude shipping costs unless stated.

3. Delivery

• We aim to deliver within the timescales specified on our Website. Delivery times are indicative and not guaranteed.
• Risk of loss or damage to products passes to the customer upon delivery.
• Delivery costs and options are clearly displayed during checkout.

4. Returns and Refunds

• You have the right to cancel your order within 14 days of receiving your goods (UK consumer law) unless the goods are personalised or perishable.
• To cancel or return items, contact us at info@royalgifting.com.
• Returned goods must be in their original condition.
• Refunds will be processed to the original payment method within 14 days of receipt of returned items.

5. Product Information

• We make every effort to display products accurately. However, colours may vary depending on your device.
• Product descriptions and specifications are subject to change without notice.

6. Intellectual Property

• All content on this Website, including images, text, logos, and designs, is the property of Royal Gifting or our licensors.
• You may not reproduce, distribute, or use any content for commercial purposes without prior written consent.

7. Limitation of Liability

• To the fullest extent permitted by law, Royal Gifting shall not be liable for any indirect, incidental, or consequential loss arising from the use of our Website or purchase of products.
• Our total liability for any claim relating to products purchased shall not exceed the purchase price paid for those products.

8. Privacy

• Your personal information is handled in accordance with our Privacy Policy.
• By using our Website, you consent to the collection and use of your data as outlined in the Privacy Policy.

9. Governing Law

• These Terms are governed by and construed in accordance with the laws of England and Wales.
• Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

• We reserve the right to update these Terms at any time.
• Updated Terms will be published on this page with a revised “Last Updated” date.

11. Contact

For questions regarding these Terms, please contact us:

Email: enquiries@royalgifting.com
Address: 2nd Floor College House 17 King Edwards Road, RUISLIP, London, HA4 7AE, UNITED KINGDOM